Great Service
December 12, 2008
I just had a great service experience from Erin Campbell at Hound Togs. It’s getting cold here and I needed a coat for Tawzalt. She is still only 7 months, so I wanted to get a coat that is sized just big enough that she can grow into it but without being enormous.
I used the tools on the Hound Togs website to describe Tawzalt so that they could size the coat for her. Shortly thereafter I got both a call and email from Erin. She had decided that none of the prêt-à-porter sizes were quite right. She offered to customize a large whippet coat to fit Tawzalt at no additional charge.
This was above and beyond service. It was great dealing with her. The coat arrived today and it fits a bit loose with some room to grow, just like I asked.
Tawzalt playing in her new coat.
It's still cold out here, stupid.
Aidi wan n'Eezel: the loyal azawakh 